Conditions of Use

This Agreement controls your use of the iTownStore website and the goods and services involved. By using the iTownStore website and the goods and services, you understand that you are agreeing to abide by the terms and conditions contained herein.

Payment Policies

iTownStore accepts online payments via Paypal and credit card or debit card. All payments sent electronically shall be securely transmitted using the Secure Socket Layer (“SSL”) technology.

iTownStore may also accept payment via check or purchase order. Qualified Institutions (such as Purchasing Offices) wishing to establish group accounts and utilize purchase orders may set up special payment options by contacting iTownStore.com

Shipment/Delivery Times

iTownStore orders are generally delivered within 10-12 business days from time of approved artwork. Customers who are concerned about meeting deadlines should contact a Service/Sales Representative. Rush orders on screen-printed apparel items are available for a rush charge. Rush orders are delivered within 7 business days. Delivery times may vary during the holiday season. Bulk orders will be delivered on the date stated on the store's homepage.

Returns Policy

iTownStore goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. Accordingly, iTownStore accepts returns and will refund payment if and when customers are disappointed by iTownStore merchandise for on the following reasons: (a) the blank items themselves are materially flawed; (b) the quality of the decorating (i.e. the printing or embroidery) is below a reasonable range of expectations; or (c) the design of the final product is materially different from the final design submitted by the customer. To receive a reprint and/or refund we will first have to verify that the products are flawed with either a picture sent via email or the returning of the products at the customers cost. In some case a cancellation may result in a cancellation fee. These cases include (a) we have already ordered the products; (b) have designed the artwork; and/or (c) have already started printing the products.

Money Back Guarantee

Customer satisfaction is the primary key for our business.

All shirts are special ordered and customized to your satisfaction. We have a checks and balances system in place to insure you, our customer get exactly what has been ordered on our site. Any mistakes made on our behalf need to be reported to iTownStore within 48 hours from the day you receive your order. We will be happy to fix any mistakes made by our staff in a timely manner. All we ask is that you notify iTownStore.com before returning any goods to ensure that your return is handled quickly and accurately.

Intellectual Property

iTownStore is committed to the appropriate and legal use of the intellectual property of others, and we required under this Agreement. Unless otherwise indicated, all materials, including images, designs, logos, icons, photographs and written and other materials that appear on the iTownStore website (the “site”) are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by iTownStore.com.

iTownStore is the owner of the iTOWNSTORE trademark; other trademarks made available through the iTownStore website, including logos, slogans, color schemes and design trademarks, are licensed by iTownStore.com from Institutions and other third parties (the “Licensed Marks”). By using the iTownStore.com website, you agree to limit your use of Licensed Marks to uses that are directly related to such third parties and to comply with any restrictions or conditions imposed on the use and access of the Licensed Marks by the third parties. iTownStore.com will notify you of such terms if your usage is in violation of such terms.

Under this Agreement, you agree not to use the iTownStore website to create any material that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive or another’s privacy, hateful, or racially, ethically or otherwise objectionable. You agree not to use the iTownStore website or service to create any material that infringes on any patent, trademark trade secret, copyright or other rights of any third party.

The products created using images from the iTownStore website are not the exclusive property of the customer. As such, the products should not be resold commercially without the written approval of iTownStore. iTownStore specifically retains the right to display all designs created on the iTownStore website and to resale the same to other customers.

iTownStore has the sole right and discretion to reject any order that we consider unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, profane (according to the standards established by the FCC), portraying irresponsible use of alcohol or other substances, libelous, invasive of privacy, hateful or racially, ethically or otherwise deemed objectionable in our sole discretion.

iTownStore grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent or iTownStore. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefits of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without express written consent of iTownStore. You may not use any meta tags or any other “hidden text” utilizing iTownStore’s name or trademark without the express written consent of iTownStore. Any unauthorized use terminates the permission or license granted by iTownStore. You are granted a limited, revocable and nonexclusive right to create a hyperlink to the home page of iTownStore so long as the link does not portray iTownStore, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any iTownStore logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. iTownStore does sell products for children, but it sells them to adults, who purchase with a credit card. If you are under 18, you may use iTownStore only with the involvement of a parent or guardian. iTownStore and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content or cancel orders in their sole discretion. When school stores are created, only legal names of the schools may be used.

Indemnity

You understand and agree that you will defend, indemnify and hold iTownStore, its associated entities, affiliates and representatives harmless from and against any and all claims, damages, costs, expenses including reasonable attorney fees, relating in any way to your use of the iTownStore website and/or the sales or services of iTownStore; your failure to comply with this agreement; and/or your violation of the rights of any third party.

Governing Law

By visiting iTownStore, you agrees that the laws of Connecticut, and where applicable federal law shall apply to all disputes related to your use of the site, including to, but not limited to, all issues related to sales, services, products, delivery, payment and indemnity.

Limit of iTownStore’s Responsibility

iTownStore will be responsible for acting only on those instructions sent to iTownStore.com that actually are received and does not assume responsibility for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of any orders you send. iTownStore.com is not responsible for any losses or delays in transmission of orders arising out of the use of any Internet Access Service Provider or caused by any browser software or any computer virus or related problem that may be attributable to services provided by any Internet Access Service Provider. iTownStore.com is not responsible should you give incorrect instructions or if your credit card payment is not processed by your credit card company.

The information and materials contained in this Site, including text, graphics, links or other terms, are provided “as is”, “as available”. iTownStore.com does not warrant the accuracy, adequacy or completeness of the information and materials on the Site and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, and fitness for a particular purpose or freedom from computer virus, is given in conjunction with the information and materials. iTownStore reserves the right not to print any orders they feel are fraudulent and reserves the right to refuse any orders for any reason.

In no event will iTownStore be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if iTownStore.com, or representatives thereof, are advised of the possibility of such damages, losses or expenses.

Modification and Severability

This Agreement governs your visit to iTownStore.com. We reserve the right to make changes to our site, policies and this User Agreement at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.

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